Frequently Asked Questions
Everything you need to know about your DedCool favorites.
Are DedCool fragrances vegan and cruelty-free?
Yes, all DedCool products are 100% vegan, cruelty-free, and formulated without any animal-derived ingredients.
What makes your fragrance 'waterless'?
Our fragrances are formulated without water to ensure high potency and longevity, using a blend of beneficial oils and extracts instead.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping generally takes 5-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for most products. Please note that for safety reasons, opened fragrances and personal care items may have specific restrictions.
Can I use your laundry detergent on sensitive skin?
Absolutely. Our Dedtergent is formulated to be gentle on fabrics and skin, featuring biodegradable ingredients and our signature clean scents.
Do you offer international shipping?
Yes, we ship to select international countries. Shipping costs and delivery times will be calculated at checkout based on your destination.